PT WILLIAMS

Building Contractors Ltd

PT Williams Building Contractors Ltd is a reputable and reliable family-run firm that has been operating in mid Wales for more than 20 years.

PT Williams Building Contractors Ltd became a limited company in 2008 and is registered in England. VAT number 404211122

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Complaints Policy

We always endeavour to provide the best service and products for our customers. However, on rare occasions, we recognise that there may be times where our customers may not be completely satisfied.

To ensure we are able to put things right as soon as we can, please read our complaints procedure below and we will respond promptly to ensure complete satisfaction.

As soon as possible after the completition of the works, please inspect the work to ensure everything has been carried out to our usual high standards.

In the unlikely event there is anything you are not completely satisfied with, please contact us as soon as you can in order that we can rectify any problems as soon as possible.

Either call us on 01938 555331
or write to us at Unit 9, Severn Farm Industrial Estate, Welshpool, Powys, SY21 7DF
or email us at pt.williams@btconnect.com

We aim to respond within 2 working days of receiving your complaint and where possible, will provide you with a date to remedy any issues raised.

Where we are unable to resolve your complaint using our own complaints procedure, as a Which? Trusted trader we use Ombudsman Services Ltd for dispute resolution. In the unlikely event that we cannot remedy your complaint to your satisfaction you may wish to refer your complaint to them. If you wish to do so please contact Which? Trusted traders in the first instance on 0117 981 2929.

Our services

PT Williams undertakes a wide range of large and small building projects, including:

Our services